Privacy Policy
INTRODUCTION
Welcome to the Kazoom Casino Privacy Policy relating to
the provision of our services (games and/or
sportsbetting) on KazoomCasino.com and and/or any local
country-code websites and/or any sub-website and/or
associated domains (and/or sub-domains) and any related
software applications (“Site”, “Website”), where
Personal Data is processed by the same relating to You.
We respect your privacy and we are committed to
protecting your personal data. This commitment exists
throughout the lifecycle of the personal data which you
provide to us, from the design of any Kazoom Casino
service which uses personal data to the deletion of that
data. We process your personal data in compliance with
the EU General Data Protection Legislation (the “GDPR”),
(Regulation 2016/679) and the Maltese Data Protection
Act (Chapter 586 of the Laws of Malta) as well as the
various subsidiary legislation issued under the same –
the ‘DPA’.
This Privacy Policy will inform you as to how we use and
look after your personal data. This Policy covers, among
other topics:
-
Information about who we are and how to contact us;
-
Transparency about how we collect and use your
personal data, including when and how it is shared and
the categories of recipients;
-
Information on how we protect your personal data;
-
Information about your rights, the choices available
to you, and how we will facilitate your rights and
respond to your questions.
This Privacy Policy is provided in a layered format so
you can click through to the specific areas set out
below.
-
IMPORTANT INFORMATION AND WHO WE ARE
-
THE DATA WE MAY COLLECT ABOUT YOU
-
HOW IS YOUR DATA COLLECTED
-
HOW WE USE YOUR PERSONAL INFORMATION
-
SHARING OF YOUR PERSONAL DATA
-
INTERNATIONAL TRANSFER
- DATA SECURITY
- DATA RETENTION
- YOUR LEGAL RIGHT
-
AUTOMATED PROCESSING – PROFILING
-
CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO
INFORM US OF CHANGES
1. IMPORTANT INFORMATION AND WHO WE ARE
PURPOSE OF THIS PRIVACY POLICY
This privacy policy (the “Privacy Policy” or the “Policy”) aims to give you
information on how Kazoom Casino collects and
processes your personal data, including any data you
may provide through this website
https://www.KazoomCasino.com/en
(the “Website” or the
“Site”) when you sign up to our
registration form, send us an email, make a phone call
or use our Live Chat service and any data we may
collect on you to provide you with our online gaming
and betting services (the “Services”)
with respect to our relationship with you as a player.
It is important that you read this Privacy Policy
together with any other privacy or fair processing
notice we may provide on specific occasions when we
are collecting or processing personal data about you
so that you are fully aware of how and why we are
using your data. This Privacy Policy supplements the
other notices and is not intended to override them.
This Website and our Services are not designed or
directed to persons under the age of 18 with respect
to the use of the Services (“Legally of Age”). If you are not Legally of Age, you should not use
the Services nor provide any personal information to
us.
CONTROLLER
This Privacy Policy is issued on behalf of Mediaology
Limited, a company incorporated in Gibraltar with
registration number 107628 with its registered address
at Suite 5B, Watergardens, Block 1 GX11 1AA,
Gibraltar, which is the controller
(“Controller”) and responsible for
your personal data, is referred to as “Kazoom Casino”,
the “Company”, “we”, “us” or “our” in this Privacy
Policy.
The Controller is part of the Casumo Group (which
means those companies having Casumo Holdings PLC, CRN-
C 63156 as their ultimate parent company).
The Casumo Group has established an Intra Group Data
Transfer Agreement which governs any transfer of
personal data within the companies form part of the
Casumo Group.
The Company has appointed a data protection officer
(“DPO”) who is responsible for
overseeing questions in relation to this Privacy
Policy. If you have any questions relating to this
Privacy Policy, including any requests to exercise
your rights, please contact the DPO using the details
given below.
CONTACT DETAILS
- Our full details are:
- Full name of legal entity: Mediaology Limited
- Company registration number: 107628
-
Email address:
[email protected]
-
Postal address: The Unicorn Centre, Triq Il-Uqija,
Swieqi, SWQ 2335, Malta
-
Data Protection Officer:
[email protected]
2. THE DATA WE MAY COLLECT ABOUT YOU
Personal data, or personal information, means any
information about an individual from which that person
can be identified, directly or indirectly. It does not
include data where the identity has been removed
(anonymous data).
We may collect personal data from you because of a
legal reason or because you have consented us to do so
for a specific purpose. We may collect, use, store and
transfer different categories of personal data about
you, which we have grouped together as follows:
-
Registration Data includes first
and last name, username or similar identifier,
date of birth, territory applicable social
security number where permitted or required by
law, gender, country.
-
Contact Data includes postal
address, email address and telephone number(s).
-
Identification and Verification Data
(Anti-Money Laundering/Due Diligence/KYC
data)
includes first and last name, permanent address
and proof of address, date of birth, nationality,
employment history and information, adverse media
report, financial status and information (e.g.
bank statement, source of income and source of
wealth, tax information), Politically Exposed
Person check, Sanction check screening, masked
credit card details, proof of e-wallet ownership
such as Neteller, Skrill, Paypal, Paysafe, KYC
documentation (e.g. ID card, passport, utility
bill, any other document as may be specified in
sectoral implementing procedures issued by the
relevant regulator authorities).
-
Responsible Gambling Data (RG)
including name, surname, Zip Code, email, phone
number, country, date of birth, territory
applicable social security number where permitted
or required by law , approved transactions
(deposits and withdrawals), denied transactions
(deposits and withdrawals), Identification and
Verification Data, Self-exclusion Data.
-
Self-exclusion Data includes data
pertaining to you and your self-exclusion such as
your Registration and Contact Data and your
self-exclusion details such as reason, start and
date, utilisation of self-exclusion tools such as
exclusions, session limit, loss limit, wager
limit, deposit limit, reality check.
-
Financial Data includes payment
card details and bank account details.
-
Transaction and Usage Data
includes details generated through your use of our
Services (e.g. playing Games) and include payments
to and from you (deposits, withdrawals, failed
deposits and reversed withdrawals) and other
details of Services you have purchased from us
(such as bets, wagers (real and bonus), wins),
date and time of the transactions, account
balances (bonus and real), bonuses used
(conversion and forfeiture), bonuses turnover,
bonuses balance, channels used, transaction games
played, language, country, account balances.
-
Log in Data includes internet
protocol (IP) address, your logins (first log in
last login, last failed login), duration of log
ins, browser type and version, time zone setting
and location, browser plug-in types and versions,
operating system and platform and other technology
on the devices you use to access our Services.
-
Profile Data includes internal
notes to your account, interests and preferences.
-
Marketing Communications Data
includes your preferences in receiving marketing
from us (opt in/opt out).
-
Other Communication Data provided
by you in communication with us (via recorded
calls, chats, emails, or SMS) which may include
various data such as your intentions, interests,
complaints, preferences, as well as internal
communication and notes.
-
Analytics Data include various
data provided by your observed with respect to
your use of our Website and Services such as your
player ID, language, location, browser data,
campaigns utilised, channels used, device, payment
provider, Transaction and Usage data and in case
of online acquisition analytics also pages
visited, postcards clicked, scroll depth. Certain
information is collected using cookies and/or
similar tracking technology.
We do not collect any
Special Categories of Personal Data
about you (this includes details about your race or
ethnicity, religious or philosophical beliefs, sex
life or sexual orientation, political opinions, trade
union membership, information about your health and
genetic and biometric data). However, there may be
times when you may voluntarily choose to disclose
information like this to us, such as when you are
speaking with our Ambassadors or Responsible Gaming
Specialists, and these chats and emails are assigned
to your account with us. Where you have a health
condition that affects your ability to control your
gambling behaviour and you choose to provide us with
documentation to support this, we will make note that
you have a health condition but delete the
documentation you provide to us. Where you disclose a
health condition which we feel may impact your ability
to make rational decisions around your gameplay, we
may take the decision to block you from our Services
for your own safety.
3. HOW IS YOUR PERSONAL DATA COLLECTED?
We collect your personal data through different
methods, including:
-
Direct interactions - you may
give us your Registration, Contact, Identity and
Verification, Marketing and Communications and
Financial Data by filling in forms or by
corresponding with us by phone, email or otherwise
when you engage with us to provide you with our
Services.
-
Third parties and publicly available sources - We may combine the information we collect from
you with information that we receive about you
from other sources, such as public databases,
providers of demographic information and other
third parties. Due to regulatory requirements we
collect know your customer (KYC) information from
specialised third parties. Such information is
collected only when it is reasonably necessary for
the organisation’s activities.
-
Automated technologies or interactions
- We and our third-party service providers may
collect information automatically from your device
in a variety of ways, including:
-
Through your browser or device: Certain
information is collected by most browsers or
automatically through your device, such as your
IP, device type, language and the Internet
browser type you are using.
-
Through your use of an app: When you download
and use our apps, we may track and collect app
usage data, such as the date and time the app on
your device accesses our Servers and the
information and files that have been downloaded
to the app.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or
under the terms of a contract we have with you and you
fail to provide that data when requested, we may not
be able to perform the contract we have or are trying
to enter into with you (for example, to provide you
with information related to your query).
4. HOW WE USE YOUR PERSONAL INFORMATION
We will only use your personal data when the law
allows us to. Most commonly, we will use your personal
data in the following circumstances:
-
To process your registration, set up and look after
your account (including checks made to age verify
you and to guard against fraud);
-
To provide and operate the Services (such as for
gaming/betting and payment processing);
-
To communicate with you and to keep you informed of
our latest updates to our Services and special
offers;
-
For legal and regulatory reasons, to comply with our
legal obligations and license conditions such as
Anti-money laundering and responsible gaming;
including for the purpose of ascertaining your
source of funds or income, or as required by other
governmental authorities, or to comply with a
subpoena or similar legal process or respond to a
government request;
-
Providing, maintaining, enhancing and personalizing
the Services and analysing how customers use the
Services and the Website;
-
To know your preferences and to try to ensure that
the content on our Website is presented in the most
effective manner for you and your computer or mobile
device;
-
To market our Services (see more below under
“Marketing”), as well as to serve you
advertisements, including behavioral advertising;
-
To communicate with your and to process any of your
requests to exercise your Legal Rights;
-
To identify and authenticate your access to certain
features of the Services;
-
To detect and prevent fraudulent and illegal
activity or any other type of activity that may
jeopardize or negatively affect the integrity of the
Services, including by identifying risks associated
with your activity on our Services;
-
To investigate violations of our policies and Terms
and Condition as well as enforce our policies and
the Terms and Conditions; and
-
To investigate and resolve disputes in connection
with your use of the Services.
Generally, we do not rely on consent as a legal basis
for processing your personal data other than in
relation to sending direct marketing communications to
you via email, text message or by post. You have the
right to withdraw consent to marketing at any time by
either unsubscribing from our mailing list or by
contacting our DPO.
PURPOSE FOR PROCESSING YOUR PERSONAL DATA
We have set out below, in a table format, a
description of all the ways we use your personal data,
and which of the legal bases we rely on to do so. We
have also identified what our legitimate interests are
where appropriate.
Note that we may process your personal data for more
than one lawful ground depending on the specific
purpose for which we are using your data. Please
contact us if you need details about the specific
legal ground, we are relying on to process your
personal data where more than one ground has been set
out in the table below.
Purpose/Activity |
Type of data |
Lawful basis for processing including basis of
legitimate interest
|
To register you as a new player, identify you
and verify you when you access your Account to
allow you to participate in games.
|
- (a) Registration Data
- (b) Contact Data
- (c) Log-in Data
|
Performance of a contract with you |
To allow you participate in the games. |
- (a) Transaction and Usage Data
|
Performance of a contract with you |
To process and manage transactions |
- (a) Financial Data
- (b)Transaction and Usage Data
|
Performance of a contract with you |
To manage our relationship with you, to provide
you with access to our Services.
|
- (a) Registration Data
- (b) Contact Data
- (c) Profile Data
- (d) Other Communication Data
- (e) Transaction and Usage Data
- (f) Self-exclusion Data
|
-
(a) Performance of a contract with you
- (b) Compliance with legal obligations
|
For AML/CTF and due diligence purposes |
- (a) Registration Data
- (b) Contact Data
- (c) Identity and Verification Data
- (d) Transaction and Usage Data
|
Necessary to comply with legal obligations
|
To establish and investigate any suspicious
behaviour in order to protect our business from
any risk and fraud
|
- (a) Registration Data
- (b) Contact Data
- (c) Identity and Verification Data
- (d) Log-in Data
- (e) Financial Data
- (f) Other Communication Data
|
Legitimate interests (detection and prevention
of fraud)
|
Identification and investigation of gaming
activity for responsible gaming purpose
|
- (a) Responsible Gaming Data
- (b) Self-exclusion Data
- (c) Other Communication Data
|
Necessary to comply with legal obligations
|
Responsible gaming profiling |
- (a) Responsible Gaming Data
- (b) Self-exclusion Data
- (c) Other Communication Data
|
Necessary to comply with legal obligations
|
To ensure that self-excluded players with
respect to Kazoom Casino or any other
brand/company within Casumo Group are duly
self-excluded and do not access our Services.
|
|
Necessary to comply with legal obligations
|
Direct marketing of our own Services including
bonuses, news, and promotions.
|
- (a) Contact Data
- (b) Marketing and Communication Data
|
-
(a) Legitimate Interests (to promote our own
Services and to develop our business)
- (b) Consent
|
Direct marketing of products and services
including promotions of any other brand/company
within Casumo Group.
|
- (a) Contact Data
- (b) Marketing and Communication Data
|
Consent |
Social Media Marketing |
|
-
(a) Legitimate Interests (to promote our own
Services and to develop our business)
- (b) Consent
|
Customer segmentation for the purposes of
tailored offers and bonuses sent via direct
marketing.
|
- (a) Registration Data
- Transaction and Usage Data
|
Legitimate Interests (to promote our own
Services, to develop our business and enhance
our relationship with you by targeted offers)
|
To administer and protect our business and this
portal (including troubleshooting, data
analysis, testing, system maintenance, support,
reporting and hosting of data)
|
- (a) Registration
- (b) Contact
- (c) Analytics data
|
-
(a) Necessary for our legitimate interests
(for running our business, provision of
administration and IT services, network
security, to prevent fraud and in the
context of a business reorganisation or
group restructuring exercise)
-
(b) Necessary to comply with a legal
obligation
|
MARKETING
We may use your personal data, such as your email
address and telephone number, ourselves or by using
our third party subcontractors for the purpose of
providing you with promotional materials (including
news and bonuses), concerning our Services as well as
products, services and promotions which relate to
other companies within the Casumo Group, which we
believe may interest you.
We will use your personal data for the purpose of
providing you with promotional materials solely where
we have a legitimate interest in doing so, or where we
have obtained your affirmative consent.
When relying on legitimate interest, Kazoom Casino
will give you the opportunity to oppose to such direct
marketing when registering on our Site.
When relying on consent, the consent may be granted by
you when registering on our Site.
In both cases, if you do not wish to receive direct
marketing any longer, you may opt out, easily, at any
time, either by:
-
activating the relevant link at the end of an
electronic message, or
- contacting us, or
- changing your Settings in your profile.
In case of social media marketing, you can control the
delivery of certain advertising or social campaigns
through the settings offered by the respective
third-party platforms (e.g. Facebook).
In addition, if you download our mobile application to
your device from the Apple AppStore or Google Play,
the only way to prevent receipt of notifications is by
changing the settings on the device itself.
THIRD PARTY TRACKING TECHNOLOGIES
When you visit or access our Services (for example
when you visit our Website), we use (and authorise
third parties to use) cookies, pixels other
technologies ("Tracking Technologies").
The Tracking Technologies allow us to automatically
collect information about you and your online
behaviour, as well as your device (for example your
computer or mobile device), for different purposes,
such as in order to enhance your navigation on our
Services, improve our Services’ performance and
customize your experience on our Services. We also use
this information to collect statistics about the usage
of our Services, perform analytics, deliver content
which is tailored to your interests and administer
services to our users and players.
For further information on what Tracking
Technologies/cookies are, which cookies we use, how
and why we use cookies, and how you can control which
cookies are dropped, please read our Cookie Policy.
CHANGE OF PURPOSE
We will only use your personal data for the purposes
for which we collected it, unless we reasonably
consider that we need to use it for another reason and
that reason is compatible with the original purpose.
If you wish to get an explanation as to how the
processing for the new purpose is compatible with the
original purpose, please contact our DPO.
If we need to use your personal data for an unrelated
purpose, we will notify you and we will explain the
legal basis which allows us to do so.
Please note that we may process your personal data
without your knowledge or consent, in compliance with
the above rules, where this is required or permitted
by law.
5. SHARING OF YOUR PERSONAL DATA
We do not rent, sell, or share your personal data with
third parties (“Recipients”) except
as described in this Privacy Policy. The personal
information will be disclosed to Recipients only to
the extent required for the specific purpose(s), as
stipulated in this Privacy Policy.
We may have to share your personal data with the
following categories of Recipients:
-
Professional advisers including lawyers, bankers,
auditors and insurers based in Malta who provide
consultancy, banking, legal, insurance and
accounting services.
-
Any service providers that may have access to your
personal data in rendering us with their support
services, for example, IT service providers, payment
service providers, game providers for the purpose of
provision of games, AML providers providing and/or
processing certain data for the purposes of
compliance with our AML obligations, analytic
services providers, service providers that
technically enable communication with you (via
email, chat, SMS, phone), marketing service
providers, data hosting service providers, Website
performance and security systems service providers.
-
Casumo Group companies. We may disclose personal
data processed to other companies within the Casumo
Group in accordance with Intra Group Data Transfer
Agreement.
-
Third parties to whom we may choose to sell,
transfer, or merge parts of our business or our
assets. Alternatively, we may seek to acquire other
businesses or merge with them. If a change happens
to our business, then the new owners may use your
personal data in the same way as set out in this
privacy policy.
We require all third parties that are acting as
processers to Kazoom Casino to respect the security of
your personal data and to treat it in accordance with
the law. We do not allow our third-party service
providers to use your personal data for their own
purposes and only permit them to process your personal
data for specified purposes and in accordance with our
instructions.
Where required by law, your personal information may
be disclosed to an applicable governmental,
regulatory, sporting or enforcement authority. Your
personal information may also be disclosed to any
regulatory or sporting body in connection with
policing the integrity or enforcing the rules of a
sport or game and/or prevention and detection of crime
and where the Company considers that there are
reasonable grounds to suspect that you may be involved
in a breach of such rules or the law, have knowledge
of a breach of such rules or the law or otherwise pose
a threat to the integrity of the relevant sport or
game. Those bodies may then use your personal
information to investigate and act on any such
breaches in accordance with their procedures.
6. INTERNATIONAL TRANSFERS
Wherever possible, Kazoom Casino keeps your
information within the European Economic Area
(“EEA”). However, it may be necessary
for the provision of Services and to the extent
required for the specific purpose, as stipulated in
this Privacy Policy to transfer your personal
information to countries outside the EEA. The data
protection and other laws of these countries may not
be as comprehensive as those in the EEA.
Where your personal data is transferred outside the
EEA, we use best efforts to ensure that your personal
information is protected through contractual means
(such as by using the standard contractual clauses
(“SCCs”) approved by the European
Commission for data transfer) or other means (such as
ensuring that the European Commission decisions
determined that such jurisdictions offer adequate
level of protection).
7. DATA SECURITY
We have put in place appropriate security measures to
prevent your personal data from being accidentally
lost, used or accessed in an unauthorised way, altered
or disclosed. In addition, we limit access to your
personal data to those employees, agents, contractors
and other third parties who have a business need to
know. They will only process your personal data on our
instructions, and they are subject to a duty of
confidentiality.
We have put in place procedures to deal with any
suspected personal data breach and will notify you and
any applicable regulator of a breach where we are
legally required to do so.
8. DATA RETENTION
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as
necessary to fulfil the purposes we collected it for,
including for the purposes of satisfying any legal, or
reporting requirements.
To determine the appropriate retention period for
personal data, we consider the amount, nature, and
sensitivity of the personal data, the potential risk
of harm from unauthorised use or disclosure of your
personal data, the purposes for which we process your
personal data and whether we can achieve those
purposes through other means, and the applicable legal
requirements.
Details of retention periods for different aspects of
your personal data are available in our Data Retention
Policy which you can request from us by contacting our
DPO.
Where your personal data is no longer required by us,
we will either securely delete or anonymise the
personal data in question.
9. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under
data protection laws in relation to your personal
data. You have right to:
Request access to your personal data
(commonly known as a “data subject access request”).
This enables you to receive a copy of the personal
data we hold about you and to check that we are
lawfully processing it.
Request correction tof the personal
data that we hold about you. This enables you to have
any incomplete or inaccurate data we hold about you
corrected, though we may need to verify the accuracy
of the new data you provide to us.
Request erasure of your personal
data. This enables you to ask us to delete or remove
personal data where there is no good reason for us
continuing to process it. You also have the right to
ask us to delete or remove your personal data where
you have successfully exercised your right to object
to processing (see below), where we may have processed
your information unlawfully or where we are required
to erase your personal data to comply with local law.
Note, however, that we may not always be able to
comply with your request of erasure for specific legal
reasons which will be notified to you, if applicable,
at the time of your request.
Object to processing of your personal
data where we are relying on a legitimate interest (or
those of a third party) and there is something about
your particular situation which makes you want to
object to processing on this ground as you feel it
impacts on your fundamental rights and freedoms. You
also have the right to object where we are processing
your personal data for direct marketing purposes. In
some cases, we may demonstrate that we have compelling
legitimate grounds to process your information which
override your rights and freedoms.
Request restriction of processing of
your personal data. This enables you to ask us to
suspend the processing of your personal data in the
following scenarios: (a) if you want us to establish
the data’s accuracy; (b) where our use of the data is
unlawful but you do not want us to erase it; (c) where
you need us to hold the data even if we no longer
require it as you need it to establish, exercise or
defend legal claims; or (d) you have objected to our
use of your data but we need to verify whether we have
overriding legitimate grounds to use it.
Request the transfer of your personal
data to you or to a third party. We will provide to
you, or a third party you have chosen, your personal
data in a structured, commonly used, machine-readable
format. Note that this right only applies to automated
information which you initially provided consent for
us to use or where we used the information to perform
a contract with you.
Withdraw consent at any time where we
are relying on consent to process your personal data.
However, this will not affect the lawfulness of any
processing carried out before you withdraw your
consent. If you withdraw your consent, we may not be
able to provide certain products or services to you.
We will advise you if this is the case at the time you
withdraw your consent.
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you
to help us confirm your identity and ensure your right
to access your personal data (or to exercise any of
your other rights). This is a security measure to
ensure that personal data is not disclosed to any
person who has no right to receive it. We may also
contact you to ask you for further information in
relation to your request to speed up our response.
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within
one month. Occasionally it may take us longer than a
month if your request is particularly complex or you
have made a number of requests. In this case, we will
notify you and keep you updated.
RIGHT TO MAKE A COMPLAINT
You have the right to make a complaint at any time to
the Information and Data Protection Commissioner
Office (IDPC), the Maltese supervisory authority for
data protection issues. We would, however, appreciate
the chance to deal with your concerns before you
approach the IDPC so please contact us in the first
instance. The IDPC’s contact details are as follows,
10. AUTOMATED PROCESSING – PROFILING
AUTOMATED PROCESSING FOR RESPONSIBLE GAMING PURPOSES
Kazoom Casino is on the basis of the applicable laws
and license conditions legally obliged to monitor its
players in order to identify people who may be
experiencing, or at risk of developing, problems with
their gambling, and interact with them to offer help
or support. To this end, and to fulfil this
obligation, by using historic data describing
behaviour of players, in particular certain
Responsible Gaming Data, Transaction and Usage Data,
and Other Communication Data (in particular notably
sentiment used in message). Kazoom Casino has
established rules regarding who is likely to suffer
from gambling addiction and then take relevant action.
Decisions, on the basis of the prediction, are not
taken automatically without human intervention.
AUTOMATED PROCESSING FOR ANTI-MONEY LAUNDERING
PURPOSES
Kazoom Casino is, on the basis of the applicable laws
and license conditions, legally obliged to monitor its
players in order to identify potentially suspicious
activities regarding AML/CFT. Based on data describing
the behaviour of players, in particular Transaction
and Usage Data, the algorithm suggests a risk profile.
Decisions, on the basis of the prediction, are not
taken automatically and require human intervention.
AUTOMATED PROCESSING FOR DIRECT MARKETING SEGMENTS
By making use of Your Transaction and Usage data,
certain Registration Data such as gender, country,
date of birth and Your overall interaction with our
services, we analyse and establish various segments of
the customers/players. These segments are then
processed manually, in order to ensure that we provide
the most appropriate offers and bonuses to our
players. These decisions are not taken automatically
without human intervention. The process is based on
legitimate interest of Kazoom Casino regarding
providing customised and quality experience for the
players. You can object to such processing by
contacting us or changing your preferences in your
account.
11. CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO
INFORM US OF CHANGES
This version was last updated on 31.12.2020 and
historic versions can be obtained by contacting us.
It is important that the personal data we hold about
you is accurate and current. Please keep us informed
if your personal data changes during your relationship
with us.